Updated 12 November 2026

Privacy Policy

How PaymentGatewayKenya handles information submitted through this website and merchant enquiry form.

Information we receive

When you use the merchant enquiry form, we receive the details you choose to provide: name, Telegram contact, email, website and project message. Technical security logs may also contain an IP address, request time and browser information.

How we use information

• To review and reply to your merchant enquiry.
• To assess eligibility and discuss integration, fees and limits for your project.
• To protect the form from abuse and investigate delivery errors.
• To meet legal obligations and resolve disputes.

Sharing and retention

We share enquiry details only with service providers needed to host the site and deliver the message, and with team members handling the request. We retain the details only as long as needed for the enquiry, business records and applicable legal requirements.

Your choices

You can ask us to correct or delete enquiry information, subject to legal retention needs, by contacting privacy@paymentgatewaykenya.co.ke.

International processing

Hosting and communications providers may process data outside Kenya. We use the service only for legitimate business communication and take reasonable steps to limit access.